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Diana was such an amazing person to work with and helped me greatly improve my team dynamics. She gave me a range of ways to maintain my team’s interest and taught me how to encourage everyone to be a team player. Diana has enabled me to have a team where everyone is friendly and communicates effectively, even my most challenging employee! Thank you so much, Diana!
Leader Within Client
Supervisor, Operations
Northwell Health
Starting out in my professional career, I was privileged to work with a leader like Mrs. Diana Clendaniel. Diana provided the knowledge, skills, and support which allowed me to strengthen my managerial skills and facilitated my ability to successfully manage a diverse team of medical and administrative professionals. Her capacity to not only establish and communicate clear and effective goals, her ability to cultivate strong and productive managerial and employee relations makes her an accomplished leader and mentor. Diana’s business acumen and keen knack for mentoring and supporting leadership development makes her an asset to any supervisor hoping to strengthen their managerial skills in preparation for a more senior role.
Previous Work Relationship:
Family Wellness Center Asst. Director/ Treatment Coordinator
FREE Asst Applied Behavior Specialist
Diana held the position of Patient Coordinator in our Outpatient Physical Therapy office, where she was involved in all aspects of patient care and clinic coordination. She excelled in teammate communication and time management throughout her time as an office administrator. Diana has unique skills of both back-office insurance knowledge, and patient facing engagement. She understands the importance of forecasting potential scheduling hurdles and getting ahead of future insurance limitations which would have a negative impact on both patient experience and clinic productivity. She was often educating our patient representatives and physical therapists on company initiatives, changes in insurance processes, and caseload management. She demonstrated both accountability and problem-solving skills throughout her time we worked together.
Previous Work Relationship:
IvyRehab Regional Clinic Director
I had the privilege of working with Diana for nearly ten years while she was Operations Manager and Assistant Vice President at Long Island's Family Wellness Center. Diana is exceptionally ethical, has boundless energy and is highly motivated. She possesses excellent interpersonal skills, superior administrative abilities, and is a joy to work with.
Previous Work Relationship:
Family Wellness Center Medical Director
I had the pleasure of working under Diana’s leadership for five years. Professional, supportive, and emotionally intelligent are what come to mind when I think of Diana as my manager. She is a natural leader who fosters a team atmosphere and is keenly aware of guiding her personnel to optimal performance. Because of her delivery we all performed our duties better.
Previous Work Relationship:
IvyRehab Patient Coordinator
Diana is an exceptional leader. She is authentic, intelligent, and patient. She leads by example and motivates her team. I had the pleasure of working with Diana for 3 years and I hope our professional paths cross in the future.
Previous Work Relationship:
IvyRehab Regional Patient Coordinator
I have had the pleasure of working with Diana, as my supervisor, for over 4+ years. During this time, her competency, dedication, and productivity traits were inspirational to those of us who reported to her on the daily. Her commitment to understanding both old and new policies implemented by upper management and her adaptability to changes further made her a compelling leader. Additionally, she is an effective communicator, well-organized, and a phenomenal teacher in her leadership position, allowing her employees to expand their knowledge and grow within their positions. Diana is intelligent, kind, and motivated to make a positive change not only in her workplace but in the world as well. Her charismatic and friendly personality made each workday more enjoyable, and anyone who is lucky enough to be around and know her can attest to this as well!
Previous Work Relationship:
IvyRehab Patient Representative
I knew Diana when she was my Dental Clinic Manager. She was a strong leader who quickly became a part of our team and was available to us when we needed her. I remember the first meeting with Diana when she encouraged us to be professional at work which was one of the difficulties our team was having when she became our manager. She worked with the team to stop gossiping and held many team building meetings to help bring us together. She made sure to always listen to anyone who was upset, including us Dental Assistants, patients in pain and patients with a billing issue. Diana was strong enough to handle the entire clinic. We were happy to come to work knowing that we had a manager who was truly there for us. One of my favorite things she did was when she wrote positive quotes on the communication board. I would recommend her for any position.
Previous Work Relationship:
NYU Langone Dental Asst.
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